• What Our Customers Say About Us •

testimonialsThese are some testimonials that have been sent in by our customers during the last 12 months. If you would like to tell us about your trip with Airport plus we would be delighted to hear from you, please click here.

 

 


"After contacting several airport transfer companies to take my adult son, who has a mild learning disability to the airport to travel alone to Spain,  I decided on Airport Plus.  Initially because Tina gave excellent customer service but also because unlike other companies who wanted to rip us off for giving him a little extra support, Airport Plus just charged me a parking fee that allowed their driver to assist my son into the airport and walk with him to the check in desk, where airport staff took over.  
The driver ensured he knew the plans for meeting on his return. On his return trip the driver agreed a small detour with my son, who described the driver as friendly and chatted with him throughout the journey. His friendly approach will have helped my son tremendously.

I would definitely use them again and recommend them to others."

Barabara D. Norfolk.



"My wife and I were very pleased by Airportplus's service and particularly the standard of cars and driving to and from Bristol Airport. We would be perfectly happy to use your company again and recommend you to family and friends."

David Parsons. Cheltenham Spa.



"We were married in May 2011.  Amongst all the many things to plan, one thing that was especially difficult was deciding how everyone was supposed to get where they were going - on time, without getting lost! The entire bridal party - bridesmaid, ushers, parents - were from out of town and weren't familiar with Cheltenham. On top of which, we had people in different places (staying at the hotel, at our house etc.) who all needed to be collected at about the same time, taken to the reception venue for formal portraits, and then driven to the church, and back to the reception venue afterwards.  We were going crazy trying to figure out how to stage-manage all this. In stepped Nick and his team.  He sent three drivers (including one driving a larger 7-seater) who coordinated multiple pick-ups and drop-offs without a hitch. Such a relief! Everything was done smoothly and professionally, the drivers were friendly and helpful and the cars were clean and comfortable.  Even the hard-to-please mother-of-the-bride said that it was one of the smoothest-running parts of the day.  Having been to other weddings where family and friends have to sort out driving people around on the day, I don't know why more couples don't hire cars for their bridal party. So much less stress for everyone involved! Thank you again for ensuring we had all our parents and bridal party ready to go with no fuss and no delays."

Katherine & Tom, Cheltenham.



"Just a note to say how happy Carol & I were with the service from driver Paul, who took us to Tilbury on 2 March & home again last Sunday. His communication was good, he was on time and we had very pleasant journeys.
Thanks again for your company's excellent service."

Peter Lewis



"Thank you for the kind and professional service that you provided on our daughter's wedding day on 6 October. The Silver Skoda was spotlessly clean and looked great decked out in the ribbons to match the wedding colours of the day. It was a real bonus to have the silver Mercedes turn up for transport to the reception and your kind offer to transport the bridesmaids got us out of a potentially troublesome fix after other transport companies let us down badly. That showed your commitment to make our day as trouble-free as possible. Correspondence has been excellent throughout and your prices were extremely competitive.We would heartily recommend Airport + to anybody looking for wedding cars. Thank you so much for your support."

Nick and Jackie Hancocks Warden Hill



"We will definitely use you again. Could not fault the service given. Very friendly, professional and reliable. Thank you."

Vivienne W Prestbury



"Very slick operation. Easily booked and well managed. Lovely cars which had luxurious feel and were very well maintained. Drivers extremely professional. Thanks for a very pleasant journey."

Lisa G Belfast



"Dear Nick, Just to say thanks for a great service. Your driver, Paul, was already waiting when I left the house and was really courteous and friendly. Kind regards,"

Bronwen K From Cheltenham College



"I have used Airport Plus several times for both personal and business trips. Their drivers are always extremely courteous, punctual and the cars very comfortable. I have recommended Airport Plus to several of my friends and colleagues and look forward to many more stress free trips with them in future."

Dave B Cheltenham



"Stumbled accidentally upon Airport plus when let down by my previous taxi company. Airport plus give good value with smart cars and drivers but most important of all, excellent punctuality and reliability. I now always use them for airport runs."

David S CBE Cheltenham



"I can't recommend Airport Plus enough. They are thoroughly reliable, on time, always bright and polite, and go out of their way to ensure my journey is as stress free as possible. Thank you for making my life easier."

Lorie H Cheltenham



"Always prompt and efficient, courteous and kind"

Steve M Gloucester



"I have only had super service from Airport Plus. They are reliable, friendly, and offer a fantastic service. I would recommend them any time."

Ann K Gloucester



"I live in Canada and fly back to the UK for my summer holidays with my 3 young children. I emailed Airport Plus from Canada to arrange my taxi back to Cheltenham. They went to collect car seats from my Mum's and came to the airport on time and helped me with the children and luggage. They stayed in contact with me on my holiday and came to pick us up on time, drop us off at the airport and then took the car seats back to my Mum's. Airport Plus is an excellent, friendly and trustworthy service. They went above and beyond to help me with a difficult journey. The staff are so friendly and knowledgeable and a pleasure to deal with. The cars are always clean and tidy, and the price was very reasonable. Excellent service all round."

Nina H Canada



"Always punctual, always courteous and friendly, always flexible and always with cars immaculately clean; Airport Plus have become my only choice for my regular journeys to the UK's airports. Airport Plus have been especially professional in accommodating my increasingly last minute booking requirements which leaves me with only one further choice - whether to use the journey time to catch up on work or catch up on sleep! I would have no hesitation in recommending Nick, Tina and the Airport Plus team to anyone."

Paul N Cheltenham



"*** Engineering have been using Airport Plus for over a year now, the service they provide is A1. We have Techncians, Sales Personnel, Directors flying worldwide, and the reassurance that Airport Plus will be there to meet them and take them home from their long journey, no matter what the time, or the weather!"

"I would recommend the professional service of Airport Plus anytime"

*** Engineering Cheltenham


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